Delivery Information 

Shipping Policy

At Here Now Movement, we’re dedicated to delivering your order promptly and safely so you can enjoy those special moments with your little ones.

Where We Ship

We currently ship within Australia only.

Shipping Rates

• Standard Shipping: $10 flat rate

• Express Shipping: $15 flat rate

Note: Free Shipping over $150. 

Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you’ll receive an email with your tracking details.

Pre-Orders

If you’ve purchased a pre-order item, your order will be shipped as soon as stock arrives. You’ll receive an update via email with estimated dispatch dates and tracking once it’s on the way.

Please note: If your order contains both in-stock and pre-order items, the entire order will be held and shipped together once all items are available.

Estimated Delivery Time

• Standard Shipping: 2-8 business days

• Express Shipping: 1–4 business days

Please note that delivery times are estimates and may vary based on your location and carrier delays.

Order Tracking

All orders include tracking. A tracking link will be emailed to you as soon as your order ships.

Important Information

• Please double-check your delivery address at checkout. We are not responsible for delays or lost parcels due to incorrect shipping details.

• Shipping time estimates do not include processing times.

Need Help?

If you have any questions about shipping or need assistance with your order, please contact us at hello@herenowmovement.com.

Return Policy 

We hope you absolutely love your purchase, but we understand that sometimes things aren’t quite right. At the Here Now Movement, we’re committed to making your experience as smooth and stress-free as possible.

Change of Mind Returns

We accept returns for change of mind within 14 days of receiving your order. To be eligible:

– Items must be unused, unworn, and in their original condition and packaging
– Proof of purchase is required (e.g. your order confirmation)

Please note: Return shipping for change-of-mind purchases is at the customer’s expense.

Exchanges

If you ordered the wrong size or style and would like to exchange, we’re happy to help.

– Exchanges are processed once the original item has been received and approved
– If your desired item is out of stock, we’ll offer a store credit or refund instead.

Faulty or Damaged Items

We carefully check each item before it leaves us, but if something slips through or is damaged in transit, please reach out within 7 days of receiving your order.

We’ll arrange a replacement, refund, or store credit—whatever works best for you.

Please email us with photos and a description of the issue.

How to Return

Contact us at hello@herenowmovement.com with your order number and reason for return

We’ll guide you through the return process and provide the return address

Send your item back and we’ll process your return within 3 business days of receiving it

Refunds

Approved refunds will be processed back to your original payment method. Depending on your bank, it may take 3–5 business days to appear in your account.